Assistant Manager - Service Delivery-Vodafone UK

THIS IS A TEST JOB REQUISITION FOR FUTURE ROLE PIPELINING. DO NOT APPLY IF YOU ARE NOT INTERESTED.

Handle the allocation of orders among teams. Provide guidelines for processing of orders. Handle major escalations. Conduct meetings with service assurance to discuss provisioning issues. Participate in meetings with other cross-functional teams ( including engineering, product, configuration teams, field operations) around new solutions and requirements. Conduct weekly review meetings with back end teams. Participate in all team meetings. Provide inputs around automation opportunities.

May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Service Delivery. Operational role, responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area.
Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures. 

May Provide first level of supervisory management to a work team that includes professional roles. May also supervise technical and administrative staff.
Self-sufficient, capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision.
Work-group/team focus.

Education: BE (MBA) Diploma - BE Equivalent
Experience: 4-8 years