Sr Manager - Product Managemet (Cloud & Security Product Management) - B4101_1

Date: 16 Nov 2023

Location: Bangalore, India

Company: Tata Communications

Job Family Descriptor

Lead schedule and monitor program management activities for all customer deliveries Execute projects on a crossfunctional and regional basis within the allocated costs defined scope and timelines Drive compliance to the change control process Drive mitigation of delivery issues and timelines through effective escalation management with senior management when necessary Review progress and margins of projects on a periodic basis and ensure faster revenue realization through appropriate prioritization of orders Conduct periodic meetings with customersstakeholdersvendors to discuss issues and related action items Identify areas of improvement and drive specific initiatives to address issues raised by customers around order delivery

Broad outline of the Role

  • The role is responsible for product management, value proposition, market strategy, product positioning, development, scaling up of product and developing new /enhanced services or features in Cloud and Security domain . The objective is to ensure an increase in product and service profitability, revenue, and market competitiveness of the product. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results.

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

  • Bachelors Degree in engineering or business or equivalent qualification
  • A Management Degree in marketing or Product Management experience is a plus.
  • 7-12 years in product management related experience

Other knowledge/skills

  • Technical and commercial orientation
  • Good knowledge of local market
  • Solution orientation, ability to perceive end to end solution.
  • Data analysis (based on consultant reports) and representation.
  • Strong business acumen and industry knowledge
  • Experience in delivering finely tuned product marketing strategies.
  • Exceptional writing and editing skills, combined with strong presentation skills.
  • Product Architecting, Engineering and Product Management

Key Responsibilities

  • Define product requirements and lead/own product development from concept to launch (with accountability for product delivery). Ownership of building product roadmaps and offerings and ensuring governance to drive implementation.
  • Facilitate and support smooth and fast customer order journey. Support and propose improvements in systems, process to improve CSAT. Closely work IT teams to build a digital journey platform and experience for customers.
  • Develop and implement product plans that include value proposition, pricing, positioning, channels, promotions, and packaging, collateral support, and sales support/infrastructure plan to drive the successful acquisition and retention of customers. Define a go to market model within the existing sales/channel strategy.
  • Specify, monitor and manage product financial, technical, service and operational performance levels.?Tracking the product(s) PandL, revenue, new business, and profitability including competitive pricing of the product(s) in the marketplace to achieve desired sales volumes/optimized profit.
  • Provide timely and accurate forecasts for and reporting on product or solution revenues and costs.
  • Define the products value proposition for Sales. Engage in product education/Trainings, through available channel. Provide Sales and commercials teams with appropriate pricing guidelines and support special pricing and special solutioning on need basis.
  • The role may be an individual contributor or may lead a small team.

Technical Competencies

Knowledge / Skills

Communication Skills

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