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Sr Manager

Date: 14-May-2022

Location: Bangalore, India

Company: Tata Communications

Job Family Descriptor

Broad outline of the Role

Purpose - Broad objective of the role

Provide leadership and direction for Network and Security engineering team for Data Centre services business, working with peer engineering teams, product teams to foster innovation, create a network and security engineering team and culture that embraces, explores and expands on ideas while creating large scale enterprise class solutions, implement a pluggable platform architecture for delivery of services; and introduce new technologies in the areas of Security, Cloud, Software Defined Networking for DC Infrastructure including leveraging Open Source systems and New Age technologies. The objective of this being revenue growth, market competitiveness, operational efficiency and positioning company as a leader in the Data Centre Services space

Operating Network - Key External

Customers, Technology partners and vendors

Operating Network - Key Internal

Other Engineering teams, Product teams, Solutions Specialists, Service Delivery and Operations, Business Development teams, Commercial teams

Size and Scope of Role - Financial


Size and Scope of Role - No. of direct reports


Size and Scope of Role - Total team size


Size and Scope of Role - Other size parameters


Minimum qualification & experience

12-15 years of experience in building and rolling out data centre services leveraging if possible across multiple technologies, having managed a technical teams with 4-5 years experience in network and security architecture and solution building

Other knowledge/skills

Process awareness ITIL, People management, Customer orientation, Sound understanding of cross functional needs of other domains

Key Responsibilities

1. Solution Engineering and Services Creation Performance Metrics - # Path to Profitability # Number of customers for new services ---------------------------------------------------------------------------------------------------------------------------- 2. Network and Security Engineering Technology Development Performance Metrics - # Reducing Opex for GSMC ---------------------------------------------------------------------------------------------------------------------------- 3. Enabling Product Development and Sales Performance Metrics - # Timely delivery of enabling documents # Alignment with company strategy and accuracy of response ---------------------------------------------------------------------------------------------------------------------------- 4. Team Development Performance Metrics - # Team engagement # %age attrition # Manpower cost and productivity ----------------------------------------------------------------------------------------------------------------------------

Technical Competencies

Knowledge / Skills

Communication Skills

Job Segment: Engineer, Business Development, Product Development, Manager, Data Center, Engineering, Sales, Research, Management, Technology