Assistant Manager-Customer Service Operations(Cloud & Security Customer Service Operations)- B3101_2

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Date: 23 Nov 2023

Location: Chennai, India

Company: Tata Communications

Job Family Descriptor


AIX Administrator



Broad outline of the Role

  • AIX L3 Admin with BIGIFX SKILL -SET

  • 2+ years experience Patch\Deployment management
  • Qualifications for 

  • Additional support of the RHEL environment
  • 2+ years of experience implementing, troubleshooting, and supporting Infrastructure environments
  • Minimum of 5 years in the IT industry
  • 2+ years AIX

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

  • Graduate with 4-7 years of experience

Other knowledge/skills

    1. AIX L2
    2. VIOS
    3. BigFix
    4. MIMIX

Key Responsibilities

  • 2+ years experience Patch\Deployment management
  • 2+ years experience Deployment scripting and packaging
  • Experience with Enterprise level Change Management
  • 4+ years of AIX System Administrator experience
  • Manage and maintain IBM HMC hardware, utilize AIX Logical Partitions, execute LPM for workload relocations, and Power System frame maintenance
  • Provide service for servers, load-balancers, and data storage across a variety of places
  • Influence and develop new designs, architectures, standards and methods for large-scale distributed systems

Technical Competencies

Knowledge / Skills

Communication Skills

Job Segment: Operations Manager, Service Manager, Assistant Manager, Change Management, Customer Service, Operations, Management

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