Assistant Manager-Customer Service Operations(Cloud & Security Customer Service Operations)-B3101_2

Job Family Descriptor

TSM

Tivoli Storage Manager

Administrator

Tivoli

Broad outline of the Role

• Perform after hours On-Call TSM support.
•  Install TSM Server Software
• Install TSM ISC Console
• Configure TSM Administration Center

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

• Graduate with 4-7 years of experience

Other knowledge/skills

• Good knowledge on implementation, installation, integration troubleshooting and overall functionalities
• Experience in troubleshooting platform related issues, data backup, restoration, retention
• Maintains awareness of latest technologies in the domain

Key Responsibilities

• Perform after hours On-Call TSM support.
•  Install TSM Server Software
• Install TSM ISC Console
• Configure TSM Administration Center
• Install/Activate TSM Licenses
• Add TSM servers in ISC console
• Configure TSM Policy domain,policy set management class and copy groups
• Configure TSM backup schedules
• Configure TSM co-location
• Configure TSM storage pools and volumes
• Install/Configure TSM Clients (Windows/ UNIX/ Linux/AIX)
• Scripting and Automation for TSM health check and daily activities.

Technical Competencies

Knowledge / Skills