Assistant Manager - Provisioning & Configuration

Education/Experience

Bachelor’s degree in Telecommunications/Computer Engineering or similar
•6+ years of work experience in Telecommunications / Networking environment
•Experience in Designing and documenting Network layouts in terms of Fiber, Voice, and Data Paths
•Experience in leading and managing team seamlessly, team player and motivator  
•Network / Voice certifications preferred
•Experience of working in a multi stakeholder, large corporate environment

Mandatory Skills

Ability to understand and plan any design work for Data / Voice and Core network
•Hands-on experience with Data/Voice Network & telecommunications equipment 
•Proven experience in Telecommunications, Voice / Data design to achieve optimized network 
•Subject matter expertise in Design and activation of data and voice products 
•Knowledge of Nortel / Cisco / Juniper routers & switches for Voice products  
•Applied knowledge of Relevant Telecom industry Standards
•Ability to analyse proposed engineering solutions, and to verify their compliance with Internal and relevant industry standards
•Manage teams effectively 
•Support and coordinate 2nd level escalation
•Good Experience to manage onshore clients 
•Command over communication and skills 

Required Skills

• Proven ability to write high quality and easy to understand technical notes  
• Advanced skills in MS Word, and Excel with any CRM applications 
• Ability to produce high quality team outputs 
• Diligent approach to track the escalation and manage client effectively. 

Desirable Skills

•Hands experience with fiber optics cable installation and termination
•Routing, Switching and IP Knowledge 
•Excellent written and verbal communication skills
•Ability to build rapport with people at various levels in organization for requirements gathering
•Ability to efficiently communicate and perform in the “virtual” team spread over several locations
•“Can do” attitude