Customer Service Executive-Service Delivery (Service Delivery)-B2101_1

Objective of the role

Responsible for designing circuits in Inventory systems. And dismantling of equipments in network + Inventory. 

Minimum qualification & experience

• Bachelor of Engineering with 0-2 Years experience in Telecom

knowledge/skills

• Basic Understanding of Telecom technologies such as Copper, Fiber, FTTH, DSLAM.
• Capability to work in non-fixed locations Critical thinking and problem-solving Excellent Verbal and Written and Communication skills Knowledge in wired & Wireless Communications
• Must have can do & learning attitude.
• Working knowledge in MS applications
• Fiber GIS tool knowledge would be added advantage. 

Key Responsibilities

• Design & Inventory Management of Site closure activities. 
• Work order creation/Closure & inventory clean up. 
• Resolving issues and initiating appropriate corrective action
• Creating reports and project documentation
• Respond to customer queries in a timely manner.