Deputy General Manager - IT & Solutions

Job Family Descriptor

Combine expertise of business data and requirement analysis for advance analytics data mining and statistical modelling with the ability in model building and application experience in data mining techniques and tools Design for API Enablement with Data Models Develop unsupervised supervised ML models for flagging anomalies in records generate insights and Solutions dashboard for customer and Anomaly Detection Develop capabilities so that systems can take decisions by performing predictive analysis to provide customer prediction on price customer churn likely date of delivery etc Rationalize systems and processes to ensure data quality generate Single source of truth for customer inventory data Building data lake architecture with support for multiple data source ingestion data preparation ETL data discovery and visualization tools Integrate digital technologies into business and use of new skills and digital technology to solve traditional problems with solutions that enable inherently new types of innovation and creativity for platform development and other IT solutions May include individuals working using IT Agile methodology in a scrum development team Provide vision and direction to the Agile development team and stakeholder by understanding and representing the customerbacklog management iteration planning and elaboration of the user stories and requirements Assist UX Designer to provide supporting prototypeswireframes Assist QA team in reviewing the test cases and with story validationReview stories completed by development team in a sprint against acceptance criteria and UX Identifies business system solution requirements analyse work processes and operations establish solution objectives evaluate information systems functionality to identify gaps measure solution impact recommend business process redesign wherever applicable Facilitate the process to collect and define requirements provide advice and recommendations on trends and best practices gathering information on long and short term tech plans and performing analysis on businesssystemsprocesses to identify improvements and or calculate costbenefit data Developing relationships alignment and trust with stakeholders while acting as a SPOC between business and IT and position IT as a strategic partner of business Engaging IT Architecture Program Management and Delivery team members at the right time for developing a platform or an IT solutionDevelop a broad and deep understanding of the business area and its challenges and use that as context for prioritization deliverables and all recommendation Develop EndtoEnd Scenarios E2E for User Acceptance Testing UAT Guide solution delivery for strategic projects from UBR completion to deployment development of high level low level detailed design manage the development process unit testing system testing integration testing UAT documentation training data model documents etc Guide the delivery team on user documentation and drive training and knowledge transfer create evaluate and modify prototypes to support evolving hardwaresoftware application development solution or product offerings to the client Develop user profiles with emphasis on human error control display issues visual interaction physical manipulation and task objective analyses Develop and apply software designusability processes in the investigating technical problems Provide prod usability evaluation and support including analysis and investigation of applicationssystems including tactile methods visual graphics web multimedia voice response and conversational user interaction Assist in developing design concept and implementation giving input on user design considerations specifications describing user requirements and internal structures for prod in development

Broad outline of the Role

Combine expertise of business data and requirement analysis for advance analytics data mining and statistical modelling with the ability in model building and application experience in data mining techniques and tools Integrate digital technologies into business and use of new skills and digital technology to solve traditional problems with solutions that enable inherently new types of innovation and creativity for platform development and other IT solutions Create evaluate and modify prototypes to support evolving hardware software application development solution or product offerings to the client Develop user profiles with emphasis on human error control display issues visual interaction physical manipulation and task objective analyses Tactical role which provides a marked contribution to defining the direction of new products softwares based upon business strategy with a significant mid term impact on business unit overall results May lead important projects that require providing experienced project team members with instruction guidance and advice in all aspects of the project to ensure delivery of quality outcomes Identifies problems and significantly improves changes or adapts existing methods and techniques Focus is on implementation and control rather than policy and strategy development Capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision Education Graduate Experience 10 15 years experience in software development

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

Other knowledge/skills

Key Responsibilities

Technical Competencies

Knowledge / Skills