Engineer - Systems Engineering - 12001

Job Family Descriptor

Responsible for planning , designing and developing solutions and service products riding on network or across multiple network layers such as CDN, Enterprise, Ethernet, IP, Wireless, Mobile Broadband, etc. Gather requirements, prepare architecture design, conduct technical and cost feasibility study, implement and resolve issues to support networks globally to meet timelines and customer requirements. Maintain and administer internally developed and third party applications. Responsible for developing and designing all network systems including storage, load balancers, servers, and routers/switches. Develop tools to proactively monitor the network on aspects such as utilization of backbone, alerts taking place etc. Lead the process on all stages such as concept, design, testing and implementation that will improve the performance and reliability of network systems. Define the work process flow between different functions for new implementations, existing network support and network tracking. Also define parameters, guidelines with respect to network tracking, data management for NOC team. The group plans manpower, infrastructure, budget requirements for the development and testing of software based on discussions with the products, operations and customer teams. Resolve issues on network systems based on escalations from the end user. Evaluate and validate new technologies to improve customer satisfaction.

Level Descriptor

Work efficiently and productively with broad instruction. Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes. Operational role which is responsible for delivering results that have direct impact on the achievement of results within Systems Engineering. Works under direct supervision. Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback. Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation. Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation. Education: Engineer Experience: 0-4 years

Purpose - Broad objective of the role

Responsible to create medium and long term optimal, cost effective and scalable network capacity plans both at Transmission and Service layers and provide innovative solutions for managing capacity requirements. Manage Global Transmission/Service layer network capacities by establishing processes and review mechanism for bandwidth inventory, utilization reports, periodic audits and optimizations to ensure efficiency and accuracy. Identify future backbone network requirements basis traffic forecasts, past trends and utilization reports to meet requirements for all line of businesses and recommend on-net upgrade (capex)/ offnet (opex) leasing models in transmission core network for cost-effective and timely fulfillment. Engage with LOB for Network strategy and development discussions, finalization of plans and budgets. Negotiation and Procurement of offnet backbone BW based on forecast and Engineering/LOB requirements and manage external supplier relationships. Manage Backbone Opex budget efficiently against AOP plan with alignment to revenue plans and continuous improvement in offnet BW economics. Collaborates with internal and external stakeholders for continuous improvements in working processes for enhanced productivity with the objective to ensure timely availability of network capacity for meeting customer's and network requirements in most optimized manner, and meeting business demands seamlessly with compliance to processes and guidelines.

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

Other knowledge/skills

Key Responsibilities

Responsible to create medium and long term optimal, cost effective and scalable network capacity plans both at Transmission and Service layers and provide innovative solutions for managing capacity requirements. Manage Global Transmission/Service layer network capacities by establishing processes and review mechanism for bandwidth inventory, utilization reports, periodic audits and optimizations to ensure efficiency and accuracy. Identify future backbone network requirements basis traffic forecasts, past trends and utilization reports to meet requirements for all line of businesses and recommend on-net upgrade (capex)/ offnet (opex) leasing models in transmission core network for cost-effective and timely fulfillment. Engage with LOB for Network strategy and development discussions, finalization of plans and budgets. Negotiation and Procurement of offnet backbone BW based on forecast and Engineering/LOB requirements and manage external supplier relationships. Manage Backbone Opex budget efficiently against AOP plan with alignment to revenue plans and continuous improvement in offnet BW economics. Collaborates with internal and external stakeholders for continuous improvements in working processes for enhanced productivity with the objective to ensure timely availability of network capacity for meeting customer's and network requirements in most optimized manner, and meeting business demands seamlessly with compliance to processes and guidelines.

Technical Competencies

Knowledge / Skills