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Lead - Provisioning & Configuration Management - 13002

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Date: 03-Jan-2022

Location: Chennai, India

Company: Tata Communications

Job Family Descriptor

Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning. Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks. Ensure availability of inventory of network systems and bandwidth in provisioning on networks. Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves. Identify and lead implementation for any new network updates. Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management. Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team. Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement. Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary. Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement. Ensures that all installation functions are performed in a timely fashion to meet specifications.

Broad outline of the Role

•    Bachelor’s Degree in Engineering with 5-7 years experience in the telecommunications field, demonstrating a strong background in data communications with a clear understanding of IP/MPLS technologies
•    Essential: Valid Cisco Certified Associate qualification (CCNA)
Desirable: Valid Cisco Certified Professional (CCNP) qualification
•    Ability to maintain a large network with complex network technology
•    Excellent TCP/ IP networking skills.
•    Strong understanding of telecom networks
•    Experience with MPLS technology including L2/L3 VPN and traffic engineering.
•    Excellent skills in Configuring and troubleshooting Cisco routers and switches
•    Experience with routing protocols (OSPF, RIP, EIGRP, ISIS and BGP)
•    Experience on L2 Protocols (VLANS, VTP,STP, RSTP,MSTP, LACP , SPAN , RSPAN , ERSPAN, HSRP ,VRRP, GLBP , QnQ )
•    Fair understanding on Transmission terminology like, PDH, SDH, DWDM , OTN
•    Expertise in QOS design and configuration is a plus

Technical Competencies

Knowledge / Skills

Communication Skills


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