Manager - Provisioning & Configuration Management

Broad outline of the Role

• Candidate should have 8+ years of experience in Telecom/ISP domain
• Candidate must have 2-3 years of people management experience
• Candidate must have experience in Fixed line managed services.
• Good understanding and Knowledge in feasibility and Design
• Good knowledge in IP and transmission domain
• Experience in managing international customer for service delivery and escalations
• Strong Verbal and written communications skills
• A good team player & good Customer experience /satisfaction

Job Family Descriptor

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

Other knowledge/skills

Key Responsibilities

Technical Competencies

Knowledge / Skills