Manager - RAN ENM

Responsibilities

• Overall System Administration of Ericsson OSS-RC/ENM and multivendor EMS/NMS. Ericsson ENM/OSS exposure & hands-on experience is a must. 
• Integration of Radio & Core Network Nodes with OSS. 
• End to end troubleshooting for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and OSS applications i.e. C.N.A., OPS, CHA, ARNE, RNO, SMO, BSM, and Element Manager. 
• Integration of Radio & Core Network Nodes with OSS. Perform release upgrades on live OSS Servers and roll-out. Trouble Ticket /Change Request handling as per SLA/WLA. 
• Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for the complex faults. To handle emergencies and on-call support (24X7). 
• Solution Management for Customized Business Object – Templates / Reports. Co-ordination with GSDC/PDU/PLM. Coordination with external suppliers for 3PP Hardware Support. 
• Administrator level experience in Business Objects, Citrix or similar tools. Knowledge in ENIQ & Sybase IQ.