Team Member - Project Planning & Implementation

Apply now »

Date: 29 Mar 2024

Location: Chennai, India

Company: Tata Communications

Job Family Descriptor

Drive implementation of projects related to installation of Wireless, IP services, ATM deployment etc. project as per PMP guidelines. Conduct site visits for identification, evaluation and assessment of field conditions in order to evaluate feasibility of installation project and specified design or business generation parameters. Plan and coordinate site preparation for readiness related to ramp up of resources and infrastructure (i.e. power, construction, back haul, colocation etc.) Monitor progress of site deployment through detailed activity plan for each site. Liaise with relevant teams to discuss service impacting event schedules to seek sign off. Conduct site audits from time to time and ensure compliance including site commercial terms with respective sites/parties. Analyze field conditions against design parameters and resolve escalated issues if any. Interact with vendors, construction contractors, logistics firms, Govt. authorities as appropriate to get requisite permits for deployment/installation. Arrange for inspections with required authorities. Conduct installation in case of standard and intermediate projects or monitor installation by vendor for complex projects. Design the route network for relevant projects, perform options analysis and plan the roll out of networks (e.g. LMSD, NLD, MAN) build outs within allocated capex and required timelines as defined by business team. Prepare HLD (high level design) document based on MRD submitted by business. Recommend efficient connectivity using existing network and build on existing network. Track movement of resources, installation, equipment testing and verification by NOC team. Conduct configuration as per Engineering plan design and run standard acceptance tests and stability tests as per defined parameters in test sheets.

Other knowledge/skills

Roles and Responsibilities    

  • Responsible for all aspects of project/program management associated with the implementation of assigned external customer-facing projects/programs and internal non-customer facing projects/programs

  •     Responsible for Project scope analysis, project planning, resource management, vendor/Partner management, network deployment, migration activities, program monitor and control

  •     Manage the integration of vendor/partner tasks, track, and review vendor/partner deliverables

  •     Provide technical guidance to the project team, handles issues/risks and manages deliverables/timelines associated with the project and/or dependent projects

  •     Primary points of contact in on-site between Customer, Field partner and offshore project team and lead cross-functional delivery teams to achieve deliverables and business benefits

  •     Tracking the progress against the baseline plan and, when a problem can impact the commitments made with a customer, reporting alerts to the project organization and escalates all issues to management chain

  •     Responsible for change request, planned events and manage changes and adhere to the change management system defined for the projects

  •     Responsible for ensuring project requirement documentation, coordinates with respective stakeholder if process documentation is needed for specified project, creates and manages detailed project plan

  •     Monitor and control the performance and quality of the project to meet the deliverables, Hold regular progress & stakeholder meetings, stage review meetings and closure meetings 

  •     Accountable for a successful end to end delivery of the project

Key Responsibilities

Knowledge and Experience:-  

  • Project Planning & Management - Able to establish clearly defined objectives & deliverables, build executable project plans, lead projects to completion on time, within Scope, Schedule, and Cost targets (managing triple constraint), to deliver results that meet/exceed customer expectations
  •     Communication - Able to provide clear verbal/nonverbal communications based on project work instructions, customer updates, status report dashboards, negotiations, and issue management.
  •     Customer Relationship management - Able to understand customer requirements; Builds partnership relations with support groups and customer while instilling confidence within the customer.
  •     Skilled in Telecommunication and networking technologies. Technical data product knowledge in managed router service, IP MPLS, SDH, IPVPN, MSP and DWDM/OTN technologies
  •     Experience in telecom projects, migration activities
  •     Working independently with minimal supervision in a non-structured environment
  •     Interpersonal skills to work with other departments/subsidiaries and the clients to develop timelines for project deliverables and setting proper expectations and delivering updates on project status.
  •     Project management principles
  •     Global business customer interface experience
  •     Strong organizational skills
  •     Multi-tasking, Action oriented, decision making
  •     Ability to handle large volume of work items to ensure nothing is overlooked
  •     Skill and proficiency in handling multiple projects
  •     Flexible, analytical, stress resistant and work under pressure

Technical Competencies

Education qualifications and Certifications    

  • Bachelor’s degree in Telecommunication Engineering will be preferred or similar Technical discipline with relevant work experience will also be considered
  •     PMP/PMI Certification, Prince 2 Certification will be a plus
  •     Cisco certifications will be a plus
  •     Skilled in using Microsoft Office tools

Knowledge / Skills

Communication Skills


Job Segment: CRM, Telecom, Telecommunications, Relationship Manager, Implementation Manager, Technology, Customer Service

Apply now »