Assistant Manager(B3-1) Telecom Network Operations & Mainetanance
Apply now »Date: 12 Apr 2024
Location: Ernakulam, India
Company: Tata Communications
Broad outline of the Role
- The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Purpose - Broad objective of the role
Should have strong technical skills in the operation and maintenance of Fibre & transmission systems covering performance monitoring, troubleshooting, testing, hardware installation & Commissioning etc.
- Hands on experience in all kind of transmission equipment’s and TMI instruments.
- Skills in handling different test equipment such SDH analyser, OTDR, protocol analyser, BERT meter, optical power meter, etc.
- Provide 24x7 emergency call-outs to NOC and other teams for O&M activities in network
- Vendor management, payments, and performance analysis. - Project initiation of newly awarded project, from BOQ and contract verifications to Mobilization of the resources. - Excellent communications skills, analytical problem solving, planning, organizing & documentation. - SLA/KPI achievements, quality targets achievements. - Maintain excellent connect with the client and internal stakeholders
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Minimum qualification & experience
- Graduate with 0-4 years of experience
Other knowledge/skills
- Demonstration of problem-solving skills
- Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
- Knowledge of network, operation systems
Key Responsibilities
- Maintaining, administering, upgrading, and troubleshooting network tools and equipment
- Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc.
- Ensure SLA are achieved and work proactively to maintain the same.
- Conduct vulnerability assessments for networks, Servers, applications, and operating systems
- Conduct network security audits and scanning on a predetermined basis.
- Compile and track vulnerabilities over time for metrics purposes.
- Timely upgradation of all the tools used and their related documents like SOPs etc.
Technical Competencies
Knowledge / Skills
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Network Security, Operations Manager, Assistant Manager, Technical Support, Network, Security, Operations, Management, Technology