Sr Manager - Solution Engineering (Solution Engineering ) - B4101_1

Broad outline of the Role

• The role owns the design and development of solution architecture with respect to technical solution design and service design for complex solutions in the respective areas of Network/SDWAN/Cloud and security/Unified Collaboration/Mobility and IoT/other domains with the objective of increasing revenue, profitability, and market competitive. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results.

Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Minimum qualification & experience

• Bachelors degree in engineering; 7-12 Years relevant experience

Other knowledge/skills

• Ability to translate customer and business requirements into technical solutions.
• Understanding on Enterprise Architecture, business concepts, processes, and requirements
• Experience in creating HLD and LLD
• Developing creative, logical solutions and assisting in the presentation of findings and recommendations to clients
• Industry domain knowledge of key technology and industry trends
• Experience of delivering consulting assignments for customers in design/architecture area

Key Responsibilities

• Serve as a technical expert on solutions design, development, and implementation requirements to address business needs. Analyse the functionality and constraints of recommended solution across multiple systems/platforms/applications.
• Scan the technology requirements of market, participate in product development activities, represent in customer / marketing forums to increase brand awareness.
• Ensure compatibility, interoperability, stability, and usability of solution architecture.
• Design and deliver complex solutions as per customer requirements. Work with various stakeholders including sales team, products team, engineering team to jointly assess customer requirements.
• Support the Product team through the product development lifecycle and provide inputs on product features from a business requirements/customer perspective.
• Work with clients, internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements. Provide an expertise to internal teams and/or external vendors and partners to design complex solutions and ensure effective delivery of the same.
• Create and review architecture and solution design artifacts. Proactively provide guidance on engineering methodologies, standards, and best practices.
• Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle (Pre-sales, Delivery, Support)
• The role may be an individual contributor or may lead a small team.

Technical Competencies

Knowledge / Skills