Assistant Manager - Network Operations & Support (Network Operations & Support) - B3101_2
Apply now »Date: 1 Apr 2024
Location: Jaipur, India
Company: Tata Communications
Purpose - Broad objective of the role
Customer Project Manager
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
* Responsible for end to end delivery of project goals in circle. * Customer management in circle * Cost management in circle * Qualitiy assurance of services being delivered * Risk management by assuring risk register in maintained and monitored * Adhering to project schedule * Vendor management in circle * Maintaining customer reports and communication |
Minimum qualification & experience
- Graduation with 4-7 years of relevant experience
Other knowledge/skills
- Troubleshooting experience of network, equipment and service level faults
- Ability to write and present a comprehensive vulnerability assessment report.
- Understanding of domain and related technologies
- Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.
Key Responsibilities
- Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency
- Manage new enhancements/issue resolution.
- Proactive/Reactive fault management; Incident Management: Customer Handling
- Identify day to day manual activities, repeat tasks and leading the effort to automate them.
- Circle customer interactions for close coordination of project E2E delivery.
- 100% compliance for OHS
- Quality Assurance
- Monthly AT and WCC sign-off
Technical Competencies
* Good understanding of 4G/5G Technology * Understanding of Transmission equipment * Project Management Knowledge skills |
Knowledge / Skills
Job Segment:
Risk Management, Operations Manager, QA, Quality Assurance, Project Manager, Finance, Operations, Quality, Technology