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Sr. Manager - Solutions Engineering (Pre-Sales)

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Date: 13-Oct-2021

Location: London, United Kingdom

Company: Tata Communications

About Us

Tata Communications, a digital ecosystem enabler, we enable the digital transformation of enterprises globally. With a solution orientated approach and proven managed service capabilities and cutting-edge platforms, Tata Communications drives the next level of intelligence powered by cloud, mobility, IoT, collaboration, security, and network services. 

  • Present in more than 200 countries and territories around the world
  • Serves over 7,000 customers globally that represent over 300 of the Fortune 500
  • Connects 4 out of 5 mobile subscribers worldwide
  • Connects businesses to 60% of the world’s cloud giants
  • Operates the largest wholly owned and most advanced subsea fibre network which underpins the internet backbone, where its network carries around 30% of the world’s internet routes
  • Its Internet of Things network in India will be the world’s largest network of its kind, spanning nearly 2,000 communities and touching over 400 million people

Listed on both the Bombay Stock Exchange and the National Stock Exchange of India with a market capitalisation of USD 2.72 bn

What We are looking for..

  • Ability to understand the customer’s business use case and clearly articulate the possible way Tata Communications products can help in address these business concerns.
  • Once the initial approach is understood/accepted by the customer, the solution Architect has to develop on the use case and capture the customer’s specific wants.
  • Work closely with teams like the remote Solution Engineering, Product, Engineering & various cross functional teams to create required solution.
  • Once the Technical proposal is received from the internal teams, map this proposal to the original business want being addressed.
  • Presentation to the customer and work through the feedback till overall solution value has been established. 
  • Achieve OB & Revenue Target for Sales teams being supported.
  • Capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these teams.
  • Capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision. 
  • Demonstrate a level of flexibility in resolving problems/issues in technology , processes and tools, within the relevant field of specialization.
  • Able to identify problems and significantly improve, recommend changes or adapt existing methods and techniques

What do you need to have:

Technical Expertise:-

 

  • Knowledge of various technologies & services Like MPLS, Internet, Ethernet & SDWAN
  • Concept of Routing Protocols like Static, BGP, OSPF
  • Network Security products: Firewall, UTM, Proxy, IDS & IPS,
  • Expertise in any of the Technology of Network/Data Centre/Security/Unified Communication
  • Understanding on Enterprise Architecture including Data Centre, Cloud, Security Landscape & Network (WAN) for the customer
  • Knowledge of Unified Communication if any
  • Customer facing Experience in terms of Opportunity understanding, BOQ & Solution proposal Creation experience is preferred.

 

Behavioural Expertise:

 

  • Highly proficient listener & consultative sales style with the ability to shape customer thinking
  • Excellent communications skills in verbal, written and presentation forms at senior levels
  • Acute attention to detail & organization
  • Energetic and creative with an upbeat, positive attitude
  • A team player who works well with others, who has strong influencing skills, and is creative and entrepreneurial

Requisite: -

 

  • Should have minimum 6-8 Yrs of experience with 3-4 years of experience in Pre-sales function.
  • Exposure towards working in the RFP cases
  • Experience of catering to Enterprise customers
  • Graduate degree preferable


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