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Assistant Manager - Corporate Services

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Date: 18-Feb-2021

Location: Matawan, United States

Company: Tata Communications

Purpose - Broad objective of the role

JOB TITLE:

Office Manager/Facilities Coordinator (i.e. USA Offices)

DEPT:

Global Technology Network & Operation Group

LOCATION:

Matawan

REPORTS TO:

Corporate Real Estate Management

 

 

 

 

 

 

 

Support the Corporate Real Estate Management activities at Tata’s USA based offices, to include where applicable the management of ON/OFF roll staff which are responsible for the maintenance, reception, courier services, security and supplier contract management activities. Also supports the management of subtenant’s requirements where applicable.

Operating Network - Key External

Key responsibilities/Tasks:

 

(Duties include but not limited to the following. Other duties as required by the situation in the building related to the following areas or as requested by the line manager.)

 

  • Prime interface for USA Admin office complaints
  • To manage all day-to-day aspects of the cleaning contract at all sites ensuring the required service level and standards are being maintained.
  • To provide Admin and Financial support to the Corporate Real Estate team
  • To support the Corporate Real Estate Management with all aspects of CAPEX project work across respective offices.
  • Space planning and AUTOCAD floor plan updates management.
  • To support the Corporate Real Estate Management with maintaining the Dept. budget sheet and project tracker. Responsible for raising purchase orders and vendor follow-ups
  • Act as a link between internal customers Subtenant(s)/Landlord(s) to ensure prompt and professional resolution of any issues that may arise.
  • Ensure all meeting rooms are kept tidy, properly stocked with stationery and liaise with IT to ensure cable management is organized and Audio Video equipment is functional.
  • Manage a range of supplier contracts, to include stationery, furniture, vendor machines (ex: Printers), tea/coffee supplies, business stationery ordering. Monthly account/expenditure review meetings for all sites.
  • Ensures evacuation plan and required drills are in place with the landlords and/or other mandated authority group.
  • Act as key team representative on Health & Safety Committees where applicable.

Operating Network - Key Internal

Key responsibilities/Tasks:

 

(Duties include but not limited to the following. Other duties as required by the situation in the building related to the following areas or as requested by the line manager.)

 

  • Prime interface for USA Admin office complaints
  • To manage all day-to-day aspects of the cleaning contract at all sites ensuring the required service level and standards are being maintained.
  • To provide Admin and Financial support to the Corporate Real Estate team
  • To support the Corporate Real Estate Management with all aspects of CAPEX project work across respective offices.
  • Space planning and AUTOCAD floor plan updates management.
  • To support the Corporate Real Estate Management with maintaining the Dept. budget sheet and project tracker. Responsible for raising purchase orders and vendor follow-ups
  • Act as a link between internal customers Subtenant(s)/Landlord(s) to ensure prompt and professional resolution of any issues that may arise.
  • Ensure all meeting rooms are kept tidy, properly stocked with stationery and liaise with IT to ensure cable management is organized and Audio Video equipment is functional.
  • Manage a range of supplier contracts, to include stationery, furniture, vendor machines (ex: Printers), tea/coffee supplies, business stationery ordering. Monthly account/expenditure review meetings for all sites.
  • Ensures evacuation plan and required drills are in place with the landlords and/or other mandated authority group.
  • Act as key team representative on Health & Safety Committees where applicable.

Minimum qualification & experience

Skill/Competencies required:

 

  • College Diploma of Business or relevant
  • Minimum 10 years of working experience
  • Excellent communication and customer relationship management skills
  • Good knowledge and experience in facilities, maintenance, contract and budget management
  • Ability to gain and maintain confidence of internal clients, stakeholders and suppliers through swift and efficient responses.
  • Self-sufficient, high energy & drive, reliability, determination and common sense.
  • Strong organisational skills with a high level of accuracy and attention to details
  • Displays good teamwork ethic but comfortable and able to manage own workload
  • Working knowledge of MS office and SAP related tools

 


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