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Lead ITAC DRB-Tools-Core Support

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Date: 05-Sep-2021

Location: Montréal, Canada

Company: Tata Communications

Experienced senior network engineer is needed within 3rd level support group on DRB, Tools and Core for voice and mobile. Candidates will have proven expertise in managing a network environment across numerous geographical locations. Candidate should be experienced in advanced network deployment and support in a multi-vendor environment.

Extremely strong logistical skills and the ability to manage many faults and/or deployments at the same time is critical. Strong accountability, analytical, process, organizational and communication skills are a must in this role.

Key Roles & Responsibilities:
•    Provide Tier-3 support to multiple Network Operation Center (NOC) and stations across the globe.
•    Troubleshoot equipment (servers) and service failures.
•    Follow up with vendor for software bugs and equipment failures.
•    Provide training.
•    Work very closely with engineering teams
•    Document all relevant processes and procedures
•    Performing Software Upgrades
•    Manage Security
•    24 X7 availability on rotation within team

Must have very good knowledges of Voice and Mobile technologies and Expert knowledge of all 4 Core Platforms STP, IRSC, Dsr and DRB.  
Knowledge of:
•    Agilent, Polystar/Kalix systems
•    Oracle Eagle STP Alarms, Provisioning, and Monitoring
•    AA Dialogic (IRSC PLatform)  Alarms, Provisioning, and Monitoring
•    Oracle Communications Diameter Signaling Router (DSR PLatform)  Alarms, Provisioning, and Monitoring
•    Affirmed, Procera Equipment  (DRB_RBO,Move Platform) PGW,HSS Alarms, Provisioning, and Monitoring
•    VMware administrator
•    Solaris and Red Hat Linux Systems Scripting (shell, linux, perl, mysql,.. ) 
•    SS7 and Sigtran
•    Knowledge Internal tools of TATA is an Advantage, (moloch, hsp, sonux ems, psx, gsx, sbcs, dsi,  itfs, fallback, control RouteServer, repc orders automation, polystar, healthcheck, pmexel, ELK Stack: Elasticsearch, Logstash, Kibana | Elastic)
•    Advantage to have CCNA, CCNP

5-10 year experience in Telecom as teir-2 or teir-3

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