Assistant Manager - Contract Management

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Date: 20 Sep 2023

Location: Mumbai, India

Company: Tata Communications

Job Family Descriptor

Position Summary:

  • Lead & Manage entire Contract Life cycle (both Pre-Sales and Post – sales activities) 
  • Draft, review, Manage, negotiate, execute & monitor contracts, 
  • Prepare obligation register, risk analysis, drafting contracts, change requests or contract amendments, 
  • Draft defense of disputes, part of customer contract governance, supporting delivery communications to mitigate future risks, Vetting scope of works etc
  • Provide contract-related issue resolution, both internally and externally
  • Monitor and complete contract close-out, extension, or renewal, as appropriate
  • Communicate contract-related information to all stakeholders
  • Manage record keeping for all contract-related correspondence and documentation


Major Responsibilities

  • Demonstrate excellent problem solving, coordination and interpersonal skills in driving results
  • Ability to meet business objectives in complex and fast-moving environment contributing to profitability and growth of the organization.
  • Support with SOW finalization (discussing contract clauses from a business and legal perspective).
  • Support Account / Sales Team in negotiating contractual terms with the customer in Change Request and SOW
  • Support Delivery Team in negotiating contractual terms with Vendor in Change Request and SOW with back-to-back Customer requirement flow.
  • Manage customer contract daily, which includes Drafting, Vetting and Implementations of contracts 
  • Ensure the engagement's deliverable tracking process/system complies with the contract. Identify non-compliance issues and support their resolution.
  • On an ongoing basis, supporting the implementation of contract management in delivery, working with cross functional teams.
  • Once the deal is won, drafting the contracts getting it vetted from legal, finance and signing the same with the customer, in accordance with the organizational policy ensuring compliances.
  • Guiding the delivery team on the contractual obligations and sharing the contract summary with them.
  • Responsible for tracking and monitoring contract changes, deliverables, correspondence, and risks, maintaining associated documentation, and other duties as may be assigned
  • Responsible for ensuring that where Contract Management is deployed, contract compliance is maintained, and issues resolved. If the contract is not complied with or issues are not resolved, they must be promptly escalated to leadership team.

Job Segment: Pre-Sales, Compliance, Contract Manager, Assistant Manager, Manager, Sales, Legal, Management