Executive - Business Support Operations (Billing, Collections & Finance Operations) - B2101_1

Broad outline of the Role

• Operational role responsible for supporting billing team in day-to-day operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Minimum qualification & experience

• Graduate in accounting or finance
• 0 - 4 years of relevant experience

Other knowledge/skills

• Basic accounting procedures, Excel, Outlook

Key Responsibilities

• Maintain customer accounts and ensure billing is accurate.
• Delivery of billing information to customer’s address
• Ensure achievement of collection targets and reduce outstanding collections and debt bucket.
• Track payments, expenditures process, invoices expense claims, reconcile processed payments.
• Analyse accounts
• Monthly report generation

Technical Competencies

Knowledge / Skills