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Manager / Sr. Manager - Product Management - 14001

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Date: 14-Nov-2021

Location: Mumbai, India

Company: Tata Communications

Role Summary

Responsible for Routing & Access Management, Cost Management, Customer Pricing, and New Profile Strategy for MOVE Services.

Review current tools and processes being used and identify opportunities for automation of the processes

Drive the collection and analysis of operational data.

Responsibilities:

Cost & Coverage Management
•Maintain DB at network level globally for all sponsors
•Route assessment & LCR for each country based on cost, radio service, coverage, testing, and customer need.
•Margin analysis

Profile Creation and Maintenance
•Requirement analysis and use case assessment
•Profile designing to select sponsors, access & preferred networks and map country zone based on cost, coverage, multi network requirement, etc.
•Maintaining profiles with changes in supplier input, IMSI, network codes, network mergers, IR21 data, and new sponsors data.
•Network whitelisting and rate plan updates 

MOVE Solution Management 
•Proposing optimal standard solutions for customers
•Troubleshooting of customer cases related to profile and whitelisting.
•Drive system enhancements & process improvements 

Pricing Management
•Standard Pricing to support CAT 1 & CAT 2 deals
•Pricing Management for Bespoke profiles 
•Use case-based profiles in line MOVE Vision (Automotive, Aviation, Microelectronics, etc.)
•Pricing requisition templates & governance flows

Reporting and Analysis
•Trend analysis based on cost and coverage of networks for efficient profile and supplier management
•Understanding market and customer expectations based on profile and pricing requests

Requirements

•A total of 5 years of work experience
•MBA/CA
•Experience in Telecom & Business Operations, Commercials
•Experience with Mobility and understanding of Roaming market
•Business Analytics and experience with pricing is an advantage


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