Sr Manager - Customer Order Procurement

Broad outline of the Role

• Responsible for leading supply chain processes, in area of procurement/vendor management/logistics/ inventory/quality management to ensure service availability to the customers and at the same time driving cost efficiencies, quality management and timely delivery of orders. This is a tactical role which contributes to defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit’s overall results.

Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Minimum qualification & experience

• Bachelor’s Degree in engineering or business or equivalent qualification
• 7-12 years of experience in supply chain or material management roles

Other knowledge/skills

• Strong negotiation and stakeholder management
• Good knowledge of sourcing, procurement and supplier management
• Experience of leading contract negotiations for network, IT

Key Responsibilities

• Understand project delivery timelines, aligning supply chain activities to project plan.
• Developing the right sourcing model for the type of requirement and the business outcome expected.
• Lead commercial negotiations with suppliers for goods and services to ensure the best terms possible are obtained to win customer deals.
• Ensure purchases are executed in a timely manner and in accordance with company policy.
• Track and report key functional metrics to reduce expense and improve effectiveness.
• Develop risk and safety management plans for key category areas to ensure security of supply.
• Responsible to administer the end-to-end deployment of the supply chain activity.
• Ensure that the day-to-day activities comply with standards and performance measures set in the approved Supply Management Policy and Procedures
• Provide support during internal/ statutory audits and take necessary action required for closure of audit observations.
• Strive toward continuous improvement in the practices as per industry best practices.
• Provide pre-sales bid support from supply chain perspective, vendor capability evaluation and selection of vendors, set targets and price points. Collect vendors’ quotations and examine bids.
• Assess and monitor supplier’s products to ensure compliance with the organization’s specifications and quality standards.
• Operate with optimum inventory level, manage storage and logistics movement of equipment / material as required by the organization with speed and at optimal cost.

Technical Competencies

Knowledge / Skills