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Sr. Manager - Solutions Engineering (Pre-Sales) - 14001

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Date: 19-Nov-2020

Location: Mumbai, India

Company: Tata Communications

Job Family Descriptor
Responsible for design of technical solutions related to multiple specializations (product/ technology) for customers with the objective of increasing revenue, profitability and market competitive and ensuring solutions provided meet customer requirements with the objective of ensuring design and delivery of complex solutions as per customer requirements. Work with the sales team to jointly assess customer requirements. The pre-sales team scans the technology requirements of market, participates in product development activities, speaks in customer / marketing forums to increase brand awareness and propagate TCL portfolio and gain mindshare and market share. Also supports the Product team through the product development lifecycle and provide inputs on product features from a business requirements/customer perspective. Identify opportunities for improving operational efficiency, scalability and economy and drive related initiatives.
Level Descriptor
Leads a team of solution architects. Work is performed with minimal direction and is reviewed by senior management. Anticipates and identifies complex business needs and recommends solutions to moderately complex problems. Oversee support to sales team by solution architects or be a senior individual contributor. Tactical role which provides a marked contribution to defining the direction of new solutions, processes, standards or operational plans based upon business strategy, with a significant mid term impact on business unit overall results. Identifies problems and significantly improves, changes or adapts existing method and techniques of developing solutions. Focus is on implementation and control rather than policy and strategy development. Impact of decisions made is short to mid-term in nature. May have small to medium profit and loss responsibility. May have involvement in regional projects, but as a team member rather than project leader. Graduate in Engineering Experience : 8-10yrs
Purpose - Broad objective of the role
Operating Network - Key External
Operating Network - Key Internal
Size and Scope of Role - Financial
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Size and Scope of Role - Other size parameters
Minimum qualification & experience
Other knowledge/skills
Key Responsibilities
Technical Competencies
Knowledge / Skills
Communication Skills


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