Assistant Manager - Network Operations & Support (Network Operations & Support) - B3101_2

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Date: 1 Apr 2024

Location: New Delhi, India

Company: Tata Communications

Purpose - Broad objective of the role

Circle Project Manager

Size and Scope of Role - No. of direct reports

* Responsible for end to end delivery of project goals in circle.
* Customer management in circle
* Cost management in circle
* Qualitiy assurance of services being delivered
* Risk management by assuring risk register in maintained and monitored
* Adhering to project schedule
* Vendor management in circle
* Maintaining customer reports and communication

Size and Scope of Role - Total team size

Minimum qualification & experience

  • Graduation with 4-7 years of relevant experience

Other knowledge/skills

  • Troubleshooting experience of network, equipment and service level faults
  • Ability to write and present a comprehensive vulnerability assessment report.
  • Understanding of domain and related technologies
  • Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

Key Responsibilities

  • Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency
  • Manage new enhancements/issue resolution.
  • Proactive/Reactive fault management; Incident Management: Customer Handling 
  • Identify day to day manual activities, repeat tasks and leading the effort to automate them.
  • Circle customer interactions for close coordination of project E2E delivery.
  • 100% compliance for OHS
  • Quality Assurance
  • Monthly AT and WCC sign-off

Technical Competencies

* Good understanding of 4G/5G Technology
* Understanding of Transmission equipment
* Project Management skills

Knowledge / Skills


Job Segment: Operations Manager, Network, Risk Management, Project Manager, QA, Operations, Technology, Quality, Finance

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