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Sr. Analyst- Business Support Operations (Sales Support) - B3101_1

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Date: 20-Nov-2022

Location: New Delhi, India

Company: Tata Communications

Job Family Descriptor

Provide operational support in the sales channel to support sales associates and managers in their revenue generation activities pre and post sales Support the sales staff at the backend in meeting revenue targets by ensuring the timely negotiation closing processing and implementation of orders through interaction with various teams ensuring early realization of revenue and contributing to credit reduction by working with collections teams and customers in resolving credit disputes support account managers on network inventory information generate reports for account managers

Broad outline of the Role

May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Billing Collections Sales Support HR Operations Secretary Operational role responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures May provide first level of supervisory management to a work team that includes professional roles May also supervise technical and administrative staff Self sufficient capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision Work group team focus Education Graduate Experience 4 8 years

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

Other knowledge/skills

Key Responsibilities

Technical Competencies

Knowledge / Skills


Job Segment: Sales Support, Operations Manager, Sales Operations, Sales, Operations