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Sr. Manager - Solutions Engineering (Operations) - 14001

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Date: 19-Nov-2022

Location: Matawan, United States

Company: Tata Communications

Job Family Descriptor

Responsible for the development of solution architecture with respect to technical solution design and service operations for complex solutions. Serves as a technical expert on solutions design, development and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. The team ensures compatibility, interoperability, stability and usability of solution architecture. Also plans and implements processes and systems for effective delivery of complex solution sought by customer. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Broad outline of the Role

Leads a team of solution engineers. Work is performed with minimal direction and is reviewed by senior management. Anticipates and identifies complex business needs and recommends solutions to complex problems. Tactical role which provides a marked contribution to defining the direction of new solutions, processes, standards or operational plans based upon business strategy, with a significant mid term impact on business unit overall results. Identifies problems and significantly improves, changes or adapts existing method and techniques of developing solutions. Focus is on implementation and control rather than policy and strategy development. Impact of decisions made is short-mid term in nature. May have small to medium profit and loss responsibility. May have involvement in regional projects, but as a team member rather than project leader. Education :Graduate in Engineering Experience : 8-12 years experience across multiple specializations in sub-domain

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

Other knowledge/skills

Key Responsibilities

Technical Competencies

Knowledge / Skills

Communication Skills


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