Vice President - Product Managemet (Product Management) - B7101_1

Broad outline of the Role

Purpose - Broad objective of the role

Lead the team to drive product development and management, sales enablement (including professional services, managed services, intercompany services, virtual services, public telepresence rooms) to enterprise and carrier customers

Size and Scope of Role - No. of direct reports

7

Size and Scope of Role - Total team size

20 (incl 3 on contract)

Minimum qualification & experience

MBA with minimum 10 years of experience, out of which atleast 3 years of experience of handling PandL responsibility in a technology organization with exposure to operational experience, managed service line of business

Other knowledge/skills

Leadership skills such as people management, interpersonal skills; customer centricity, cross cultural and cross functional skills, negotiation skills

Key Responsibilities

1) Product Strategy Lead development of product management strategy ; Identify target customer segments and strategic product/service areas such as Telepresence, fixed end point conference rooms, etc.; Prioritise service roadmap across product portfolio; Plan introduction of new products/services or enhancement of existing based on analysis of market trends and profitability; Discuss and seek approval of product strategy from Board. 2) Product Development Provide inputs to teams on existing product portfolios and new products based on customer/market trends; Lead discussions with Sales, Customers, Engineering and operations to seek feedback on new product/service requirement; Prioritize product roadmap with new service releases basis discussions with vendors and Engineering team; Review product/service business proposals with team for introduction of new products/services and assess financial feasibility; Lead discussions with operations to discuss service realisation and operationalising of product/service; Guide team to prepare SOW and service schedule to be offered to customers and evaluate pricing implications with operations; Provide inputs to team to determine pricing and cost structures; Review status of new service introduction project and take corrective actions if required. 4) Product Management Assess performance of product/service portfolio against annual operating plan; Provide direction to team on corrective action plans; Provide inputs to teams on existing product portfolios based on customer/market trends; Review pricing, cost models, promotions/discounts to ensure profitability. 5) Sales Enablement Lead development of product go-to market strategy and plan with product positioning, target country and industry, pricing and partners; Discuss go-to market plan with Sales, Marketing and Corporate Communication; Guide team to define governance process and ensure adherence; Monitor product, process and governance training for Sales team, Solution Engineer; Provide inputs to team to extend support to Sales team incase of complex/new deals. 6) Team Development Regularly review team structure and assess talent requirements; participate in the recruitment and selection process; conduct goal setting and performance review for the team; drive team development, engagement and reward initiatives; coach and mentor team members as required and ensure resolution of any people issues.

Technical Competencies

Knowledge / Skills