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Analyst - HR Operations - 12001

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Date: 22-Jan-2021

Location: Pune, India

Company: Tata Communications

Job Family Descriptor
Responsible for guiding and monitoring Data Analytics, Quality Management and HR Shared Service operations with the objective of ensuring timely periodic closure of shared service activities as per process, policy and budget. Identifies quality and improvement initiatives across HR. Responsible for streamlining and automating HR operations. Manages the operational transactions of - employee data management, payroll management, onboarding and training centre, benefits administration and information center management. Drives process improvements to increase operational efficiencies. Defines and implements framework, methodology and metrics for workforce analytics based on interaction with internal stakeholders. Conducts assessment and benchmarking of HR processes and defines quality framework. Drives execution of benefits policies and adherence to regulatory requirements.
Broad outline of the Role
Assists supervisor in one or more operational transactions such as employee data management, payroll management, etc. Prepares data reports for internal stakeholders. Provides feedback for improvement/changes in methods and techniques. Seeks the approriate level of guidance and advice to ensure delivery of quality outcomes. Operational role which is responsible for delivering results that have direct impact on the achievement of results within the job area. Conducts activities such as preliminary research, analytics and documentation. Works under direct supervision Actively acquires more skills, techniques, operating practices, knowledge of abstract concepts in order to progress towards full in the field of specialisation. Has skills and knowledge that will allow them to adapt to effecively deal with unfamiliar issues, challenges problems within their field of specialisation. Education : Graduate/Diploma in HR; MBA in HR preferred Experience : 0-4 years
Purpose - Broad objective of the role
Operating Network - Key External
Operating Network - Key Internal
Size and Scope of Role - Financial
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Size and Scope of Role - Other size parameters
Minimum qualification & experience
Other knowledge/skills
Key Responsibilities
Technical Competencies
Knowledge / Skills
Communication Skills


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