Assistan Manager - Business Support Operations (Billing, Collections & Finance Operations) - B3201_2

Broad outline of the Role

• Responsible for the timely billing and collection of billing charges from customers. This is an operational role, responsible for delivering results that have direct impact on day-to-day billing and collection operations.

Minimum qualification & experience

• Graduate in accounting or finance.
• 4 - 7 years of relevant experience.
• Experience in Power BI
• Data Analysis

Other knowledge/skills

• Good understanding of billing and collection systems
• Knowledge of billing procedures and collection techniques

Key Responsibilities

• Work with the revenue team to ensure that accruals are set at the correct level.
• Oversee all aspects of advertising billing, new Accounts, and circulation billing Team.
• Manage the status of accounts and balances and identify inconsistencies.
• Write thorough reports on billing activity with clear and reliable data.
• Perform periodic checks on customers outstanding /debts on system, Inform Sales and on the outages.
• Follows up with personal visits by relationship managers, telephone inquiries and letters to customers to process claims for outstanding account.
• Address invoice and billing discrepancies
• Lead the monthly audit process for the function.
• Ensure billing accuracy and delivery of billing information to customers.

Knowledge / Skills