Customer Service Executive - Billing, Collections & Finance Operations

Apply now »

Date: 13 Nov 2023

Location: Pune, India

Company: Tata Communications

About Tata Communications

Tata Communications, a digital ecosystem enabler, we enable the digital transformation of enterprises globally. With a solution orientated approach and proven managed service capabilities and cutting-edge platforms, Tata Communications drives the next level of intelligence powered by cloud, mobility, IoT, collaboration, security, and network services

About Role

Designation - Executive - Billing

Location - Pune - Dighi

Reports To - Manager - Billing

About The Function - Billing

Purpose - Broad objective of the role

To support billing team in day to day operations.

Minimum qualification & experience


Min - 3 yrs of relevant experience

Key Responsibilities

  • Has enough knowledge within Billing & Collections to allow them to apply their knowledge efficiently and work productively with broad instruction.
  •  Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes.
  • Operational role which is responsible for delivering results that have direct impact on the achievement of results within Billing & Collections. Works under direct supervision.
  • Able to identify problems and improve, change or adapt existing methods and techniques drawing from personal experiences and feedback. Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation.
  • Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation.

Job Segment: Operations Manager, Financial, Accounts Receivable, Collections, Operations, Customer Service, Finance

Apply now »