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Customer Service Executive - Telecom Network Operations and Maintenance - 12001

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Date: 06-Sep-2021

Location: Pune, India

Company: Tata Communications

Job Family Descriptor

Job responsibilities

  • 2 to 3 years of experience in all MS-office tools, Specifically Excel & PowerPoint
  • Should be able to formalize the Report Templates and Create Presentable Dashboards.
  • Should have hands on experience on Power BI, Power Pivot and advanced excel features.
  • Understanding different data structures/data bases; Drive data measurement & analysis to deliver SLA/KPI performance reports
  • Create Case studies of key deliverables.
  • Good understanding and Hands on Experience of Advanced Excel Techniques, VBA Macros, SQL, BI Tools and Data management skills. (Ready to Adopt New Tools and Technologies)
  • Strong sense of ownership, ability to work independently. Understand data requirements, Build automations and automated tools based on VBA, Python, and RPA for quick analysis.
  • Should have sound knowledge on VBA and Python with hands on experience in automating the reports or short automation tools. 
  • Should have knowledge on database like MS-Access, SQL etc
  • Experience in creating reports in the required formats to track the targeted data sets
  • Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner. 
  • Should have Excellent Analytical, Communication and Interpersonal Skills, Self-Motivated, Quick learner, Team player.
  • Experience in Office 365 tools will be added advantage
  • Experience is MS Power Automate will be added advantage

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