Deputy General Manager - Global Network Services

Broad outline of the Role

• The role is responsible for the below activities:
  • Onboarding IZO IW Partners in MECCA region
  • Onboarding IZO Internet Partners in India
  • LCM for both India and MECCA partners
  • Support Product team to win the deals with special customer request, including pricing, solution and Product mapping
  • ensure the regular ad hoc reports are done accurately and on schedule 

Purpose - Broad objective of the role

Size and Scope of Role - No. of direct reports

No Direct report for this position

Size and Scope of Role - Total team size

Minimum qualification & experience

• Bachelors Degree in engineering or business or equivalent qualification
• 10-15 years relevant experience in Telecommunication environment, especially experience in managing Telco partners.

Other knowledge/skills

• Good understanding of Global Telecom Networks, Access Technologies
• Technical and commercial knowledge
• Region knowledge of access supply chain market, have good connection with the local partners in the Region
• Understanding of the supply chain process in the telecom services context of quote-to-cash, involving pricing, SLA, legal and commercial terms, and conditions.
• The role may be an individual contributor or may lead a small team
• Good communication skills with internal and external parties
• Good presentation skill to show the update of the project status

Key Responsibilities

• Identify national and regional level potential IZO IW partners and competition in the region to deliver Internet service
• Lead discussions and first level negotiations with potential IZO IW partners on contractual capabilities
• Maintain strong relationship with Partners to improve the efficiency and cost of delivery.
• Look at avenues for increasing business with key Partners through their new coverage and Product / Features.
• Work with Product team to optimize the Product mapping with Partners.
• Provide ad-hoc special support to CFT to improve the win rate for complicated customer request
• Conduct quarterly/monthly reviews with key Partners around overall performance experience from pre-sales feasibility and cost effectiveness, delivery to post-sales support.
• Lead cost optimization initiatives
• Plan and provide inputs to team for jeopardy and contingency management to be able to deliver as per timelines.
• Provide regular reports for Partner onboarding status

Technical Competencies

Knowledge / Skills