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DGM - Head, Sales Development (SDR team)

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Date: 03-Apr-2021

Location: Pune, India

Company: Tata Communications

Purpose - Broad objective of the role

Tata Communication’s (TCL) Prime Accounts business is scouting for Inside Sales professionals for Sales Development Representative role based out of Pune. From our experience, the best SDRs take a consultative approach and are looked upon by our customers as trusted advisors. This combined with the support received from our Solutions consulting, Marketing, and Product team, make this an ideal opportunity for professionals in the Enterprise Sales community to build on their existing track record with an incredible success story.

Job Family Descriptor

A multi-faceted professional, a brilliant communicator and organizer, a natural problem solver, and a relationship builder.

Proactive and hands-on, with strong business acumen and drive, and determination to succeed.

Key Responsibilities

  • Managing the Sales Development representatives team.
  • Setting and tracking sales targets for your team
  • Suggesting and implementing improvements in the sales process
  • You’ll be expected to manage inroads into accounts, identify their business needs, and articulate value proposition of products that solve for their needs (Internet Leased Line, MPLS /GVPN, Cloud Infrastructure, Security, SDWAN, Global SIP, etc)
  • Work on Salesforce CRM, keep up-to-date documentation and pipeline hygiene, participate in weekly forecast meetings with Sales Leadership.
  • Work closely with Cross-Functional Teams (Marketing, Solution Consulting, Busines Development, Feasibility, Commercial, Renewal and Retention, Delivery, etc)
  • Manage end-to-end sales cycle: advance sales opportunities from qualified leads to closed revenue & guide the team to achieve individuals targets.
  • Plan, prioritize and manage personal sales activities and customer/prospect contact towards achieving ACV targets - especially managing personal time and productivity.    

Minimum qualification & experience

  • 8 -10 years of Inside Sales experience in managing Enterprise Customers.
  • Candidates with relevant Telecom Industry Experience / Cloud / SASE environment would be given a preference.
  • Excellent communication, interpersonal, and team management skills
  • Strong leadership skills with the ability to coach and motivate a team
  • Strong analytical and organizational skills

Driven and ambitious individual with a strong desire to succeed


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