Engineer- NOC Operations

Date: 2 Dec 2023

Location: Pune, India

Company: Tata Communications

Job Description

Role: Engineer NOC Operations
Total Experience: 3-5 years of experience
Location: Pune
Education: Graduation


Roles and Responsibilities:


  • Having 3-4 years of experience incident management/change management
  • Provide risk analysis on major Changes.
  • Ensuring all stakeholders are communicated by Change Management Team
  • Ensuring to meet Customer’s Planned Event SLA
  • Documentation for E2E change process and educating relevant stakeholders.
  • Ensuring PE success & executing PE failure analysis
  • Prepare readiness report for Management.
  • Capable to handle Major changes, preparing phases/ milestones etc.
  • Ensuring record update after change
  • Available as per shift and client requirements
  • ITIL certified.

Job Segment: Operations Manager, Change Management, Engineer, Operations, Management, Engineering