Jr Customer Service Executive - Service Delivery (Provisioning & Configuration) - B1101_1

Broad outline of the Role

Education Graduated with Experience 0 2 years
Basic knowledge of Telcom infrastructure, with CAD and GIS tools
Operational role that works under direct supervision, responsible for day-to-day Infrastructure management

Purpose - Broad objective of the role

Telecom Infrastructure Capacity Management - SIte management, Space & Power allocation using inventories, Site power records management and knowledge on AutoCAD for updating site records.

Minimum qualification & experience

• Graduate and/or equivalent experience. 0-2 Years experience

Key Responsibilities

Space and power management 
Coordinating with stakeholders for Infrastructure related works
Emails management, stakeholder communication
Updating site records in floorplan
Excellent written and verbal Communication skill
Maintain daily activities and routines.
Ensure SLA are achieved and work proactively to maintain the same.

Technical Competencies

Basic Knowlege of Infrastructure Management