Jr Customer Service Executive

Broad outline of the Role

• Responsible for driving day to day platforms and network planning and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Minimum qualification & experience

• Technical/ Engineering degree with 0-4 years of experience

Other knowledge/skills

• Experience in network maintenance/ migrations/enhancements
• Expertise on various telecommunication equipment
• Good Knowledge in various products offered by service provider.

Key Responsibilities

• Supporting the network enhancement, maintenance, and migration projects
• Publishing dashboards to track projects.
• Platform installation and configuration
• Support in technical analysis of software, hardware, and network systems
• Perform integration and migration with existing systems.
• Creating technical service requirements