Manager - Program Management

Date: 30 Nov 2023

Location: Pune, India

Company: Tata Communications

Job Description

Job Title: Manager - Transition Manager

Experience: 6+ Years 

Location: Pune

Roles and Responsibility:

  • Experience in managing large/mid-sized transitions across the telecom domain.
  • Ability to lead and manage various transition end-to-end within the organization
  • Ability to work on multiple projects/transitions simultaneously
  • Customer management experience, across geographies, understanding of various cultures 
  • Excellent communication skills
  • Excellent people management skills
  • Ability to manage multiple stakeholders internal and external
  • Vendor management capability
  • Strong documentation skills
  • Lead the transition
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholder
  • Define project success criteria and disseminate them to involved parties throughout project life cycle
  • Create transition/project plans, define project milestones to be executed by project teams, while ensuring the optimal use of resources to meet the objectives
  • Effectively liaise with clients, vendors, internal teams
  • Coach, lead and manage the project team resources
  • Create governance structure and ensure smooth functioning
  • Effectively collaborate and communicate with the stakeholders and ensure client satisfaction
  • Conduct due diligence/ discovery related activities at client site and be able to comprehend business related activities of the client and document these in the form of a due diligence report along with recommendations and next steps
  • Ensure adherence to project plans, documentation requirements and project timelines
  • Risk forecast and mitigation planning
  • Change management 
  • Facilitate ORT and UAT
  • Project closure, Document lessons learnt

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