Manager - Program Management

Job Description

Job Title: Manager - Transition Manager

Experience: 6+ Years 

Location: Pune

Roles and Responsibility:

• Experience in managing large/mid-sized transitions across the telecom domain.
• Ability to lead and manage various transition end-to-end within the organization
• Ability to work on multiple projects/transitions simultaneously
• Customer management experience, across geographies, understanding of various cultures 
• Excellent communication skills
• Excellent people management skills
• Ability to manage multiple stakeholders internal and external
• Vendor management capability
• Strong documentation skills
• Lead the transition
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholder
• Define project success criteria and disseminate them to involved parties throughout project life cycle
• Create transition/project plans, define project milestones to be executed by project teams, while ensuring the optimal use of resources to meet the objectives
• Effectively liaise with clients, vendors, internal teams
• Coach, lead and manage the project team resources
• Create governance structure and ensure smooth functioning
• Effectively collaborate and communicate with the stakeholders and ensure client satisfaction
• Conduct due diligence/ discovery related activities at client site and be able to comprehend business related activities of the client and document these in the form of a due diligence report along with recommendations and next steps
• Ensure adherence to project plans, documentation requirements and project timelines
• Risk forecast and mitigation planning
• Change management 
• Facilitate ORT and UAT
• Project closure, Document lessons learnt