Sr Manager - Commercial Operations

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Date: 19 Nov 2023

Location: Pune, India

Company: Tata Communications

Broad outline of the Role

The candidate is expected to have worked on commercial pricing for Telecom products. Along with that drive and own commercial modeling and negotiations for large and complex opportunities for Large Enterprise & Strategic Accounts. This would involve understanding of customer’s commercial expectations, high level understanding of TCL product offering & Solution proposed and developing a Win-Win commercial propositions

Minimum qualification & experience

5-10 years (In Telecom Industry)

Other knowledge/skills

Commercial Pricing

Financial & Business acumen Knowledge of Data (network services)

Voice & Managed services Analytical skills & Strategic acumen

Strong presentation & communication skills Proficiency in using MS Excel & create iterative models

Key Responsibilities

1. Responsible for the Commercial/Financial build of major sales opportunities. Be part of various Commercial Pricing team’s strategic initiatives to analyze pricing trends, enhance speed-to-market and ensure First Time Right pricing for customers

2. The ability to compile a business case and make suitable recommendation, including cost / benefit analysis (ROI, NPV, IRR and non-financial benefits), key performance indicators and risk analysis. Preparation of business case for the review and approval at senior level.

3. Conversant with financial accounting practices, such as taxation, balance sheet and overhead treatments. The ability to manage high value financial contracts and to be able to assess changes potentially impacting the underlying business case. Awareness of commercial and legal risks and consequences.

4. The ability to undertake negotiations and discussions with the internal teams, customers in-order to reach a Win-Win position.

5. Experience of Enterprise Data, Voice & Managed services desirable but not a restriction for a candidate with strong learning skills demonstrated in past career.

6. Be able to articulate, negotiate and develop complex contract mechanisms, such as arbitration, dispute resolution, due diligence and contract termination with support from Legal and other functions.

7. Work with bid manager & Contract Manager in tracking opportunity costs, budgeting and forecasting exercises

8. Meeting customers in the region for Commercial pricing and contractual negotiations and to ensure speedy closure of opportunities & MSAs 

Technical Competencies

Knowledge / Skills


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