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Sr. Engineer - IT Solutions - 22001

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Date: 25-Feb-2021

Location: Pune, India

Company: Tata Communications

Job Family Descriptor

Interact with customers of IT to understand customer requirements, Align IT Tools/ Applications and Support Systems for domains- (Portals, Enterprise, Fulfillment and Delivery, Billing), define and help adopt organization wide guidelines in these domains; Develop and execute an architecture roadmap to support the customer requirements through specific details such as gap analysis, enhancements, buy vs. build decisions etc. Based upon business needs, best practices, market trends, drive the requirements analysis and system engineering study with key IT customers (Product, Order Management, Provisioning, Billing, SA teams) and BE team to scope business needs and requirements; Share inputs to perform requirements rationalization and feature validation; Provide inputs on development of User Business Requirements along with the user. Guide the selection of vendors for implementation in case of new projects/major change requirements. Create the HLD definition (solutions approach). Discuss HLD with Delivery and review with users; Share inputs to finalize solution approach. Work on preparing the techno-commercial content of the Statement of Work for strategic projects with Supply Chain team. Develop End-to-End Scenarios (E2E) for User Acceptance Testing (UAT); Guide the solution delivery for strategic projects such as migration through entire SDLC cycle from UBR completion to deployment - (development of high level, low level, detailed design, manage the development process, unit testing, system testing, integration testing, UAT, documentation , training, data model documents etc.); Guide the delivery team on user documentation and drive training and knowledge transfer. Support customer organization through change impacts. Participate in New Product Initiation activity to identify and merge tools capabilities into product releases.

Broad outline of the Role

Works on individual areas of architectural roadmap with delivery team. Provides technical inputs on UAT. Regularly participates in projects or activities as a contributing team member. Assists supervisor to identify important issues or risks and providing feedback for improvement/changes in methods and teachniques. Seeks the approriate level of guidance and advice to ensure delivery of quality outcomes. Operational role which is responsible for delivering results that have direct impact on the achievement of results within the job area. Conducts activities such as preliminary research, analytics and documentation. Works under direct supervision Actively acquires more skills, techniques, operating practices, knowledge of abstract concepts in order to progress towards full in the field of specialisation. Has skills and knowledge that will allow them to adapt to effecively deal with unfamiliar issues, challenges problems within their field of specialisation. Education : BTech or Diploma Experience : 3-6 years with some years in IT solutions

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

Other knowledge/skills

Key Responsibilities

Technical Competencies

Knowledge / Skills

Communication Skills


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