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Sr. Manager - Product Management - 14001

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Date: 01-Apr-2021

Location: Santa Clara-Great America, United States

Company: Tata Communications

About the Function

Product Manager for the Cloud Communicatioins business unit responsible for outward facing product vision and customer interactions

Purpose of your Role

Achieve growth for the business unit and emerging cloud communications products

You will be

You will lead the product team, while working closely with Marketing, Sales, and Finance, among others, to fuel customer growth, new customer acquisition and launch new products to unlock new markets.

You will be accountable for (Key Responsibilities)

•    Own product roadmap that delivers products and features that will help drive revenue growth.  Responsible for P&L for significant portion of the company's revenue     
•    Collaborate with customers to define new platform capabilities and solutions 
•    Collaborate with internal stakeholders (sales, marketing, support, finance, engineering, etc.) to identify accurate go-to-market strategies which include product plans and pricing frameworks
•    Build diverse teams and seek out unique points of view to deliver products that reflect the global population and make communication more inclusive for all
•    Promote a positive work environment; select and train new team members; continuously provide feedback, mentoring, and coaching to existing team members.

You Are

A business and technology professional with 5-8 years experience in telecommunications, Cloud Communications, UcaaS and CPaaS

You have (Qualification and exp)

1.    A demonstrated track record running a fast-growing CPaaS/ Cloud Communication Business
2.    7+ years of hands-on leadership experience within product management, engineering, and go-to-market teams.
3.    5+ years’ experience with products in the real-time media, telecommunications, corporate telecom, contact center or unified communications space
4.    Experience managing cloud-based developer facing products such as API services, application deployment platforms or developer tools.
5.    Experience managing global teams in a high-growth technology company
6.    Proven experience building and launching complex platforms at scale and providing product direction to meet customer needs
7.    3+ years of experience managing a meaningful P&L
8.    Highly analytical skills with the ability to translate between strategic business decisions and their quantitative implications
9.    Experience with meeting (and exceeding) business targets such as revenue, pipeline, growth, etc.
10.    Ability to make quick decisions with incomplete information based on business demands
11.    Detail-orientation with great organizational skills, comfortable with ambiguity and ability to distill complex issues into structured frameworks and concrete action plans
12.    Excellent communication and interpersonal skills, ability to be personable yet persistent
13.    Highly entrepreneurial and comfortable working in a fast-paced environment with minimal guidance 
14.    Working knowledge of modern web technologies including cloud computing-based APIs and protocols (REST, JSON, SOAP).
15.    Excellent customer engagement skills and communication skills across all audiences
16.    Fluency in English (written and verbal)
17.    Ability to travel domestically and internationally as needed.


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